From signed contract to permission to operate, without the spreadsheet relay.
What we build — not a client case study. This page describes the software RESILIENCE builds for solar installers. It names no client and reports no results. Where a scenario appears, it is labeled illustrative.
The pattern we keep seeing
A residential solar job crosses many hand-offs after the sale: site survey, design, permit, utility interconnection, install, inspection, and permission to operate. Each step has its own paperwork and its own waiting period. Status tends to live in a tracker someone maintains by hand, and customers call to ask why nothing has happened in three weeks.
The delays are often outside your control. Not knowing where each job stands is not.
What we build for this kind of business
- Intake. Leads and referrals captured with utility, roof, and usage details in one record.
- Site-survey scheduling. Survey booking tied to surveyor calendars and territory.
- Permit and interconnection tracking. Each job's paperwork stage, what is pending, and with whom, with reminders when something sits too long.
- Install dispatch. Crew scheduling by job readiness, so nothing is booked before its approvals are in.
- Customer portal. The current stage and the next expected step in plain language, plus documents to sign or upload.
- Agent-assisted ops, where it fits. An agent can draft stage-change updates for customers or flag stalled jobs for a person to review.
Illustrative scenario
Illustrative, not a client.
An installer with sales and install crews in two counties wants one board showing every job's stage, and wants customers to stop calling for status. The first scope covers the stage tracker, stall alerts, and a customer view.
How an engagement runs
- 01
Model the operation, then the screens
We map the real flow with the people who run it before writing UI.
- 02
Written scope before a contract
Discovery, a scope you can circulate, success criteria, then an estimate. See /pricing.
- 03
Build in phases you can see
Every engagement runs in a private client portal with milestones and line-item pricing.
- 04
Handed over
Repository, data, and documentation stay with you. Ongoing care is a choice, stated up front.
FAQ
Scenarios stay labeled illustrative. Schema does not invent case-study metrics.
- Do you build sales proposal or financing tools?
- We can build intake and quoting around your existing design and financing providers. We make no claims about savings, incentives, or financing outcomes.
- Where are you based?
- RESILIENCE practices legally in Miami, Florida, serves the United States and works remotely worldwide.